“I’ll get back to you tomorrow”: this basic phrase is a key to the trust you create. Every time you keep this promise, your trust credit increases in your own eyes, but also in the eyes of your stakeholders. What seems obvious in a normal context becomes difficult to maintain in the … [Read more...] about Small Promises, Great Trust: The Leaders’ Secret to Building Reliability
Leadership
Mastering Execution: 4 Key Pillars to Deliver Results, Not Excuses
I’ve had the chance to lead hundreds of people in my corporate career.In various contexts. Different countries, cultures, languages. One common thread. Day-to-day business is frantic. It’s like a hurricane sweeping everything away in its path. So often, I’d hear: “With everything that's … [Read more...] about Mastering Execution: 4 Key Pillars to Deliver Results, Not Excuses
Commit To Your Important Projects: 4 Steps To Success
Commit to your important projects. It's easier to express what we no longer want than to answer the question: "What do I really want?" I'm lucky enough to ask this question as a coach often. When I dig into what's difficult, I hear So we prefer to let things happen. The … [Read more...] about Commit To Your Important Projects: 4 Steps To Success
Successful Feedback: A 3-step Method For Our Difficult Conversations
We talk to a friend "Did you see what he did again?" It tends to comfort us. "It's unbelievable. It's really not fair". But the situation hasn't changed. We ruminate in our heads "How could he write that in an e-mail? It's a personal attack. Our little voice gives us plenty of … [Read more...] about Successful Feedback: A 3-step Method For Our Difficult Conversations
Want to deliver impactful messages. Simplify. Here are 4 ideas.
We've all been to a presentation where the only thing on the audience's mind is, "I hope this is the last slide." We tend to make things complex. "Making the simple complicated is commonplace; making the complicated simple, awesomely simple, that's creativity. —Charles Mingus You want … [Read more...] about Want to deliver impactful messages. Simplify. Here are 4 ideas.